CASE STUDY

NEW HIRES

Director of Product Growth (CX + UX)

 

Director of Subscriber Growth Marketing

 

Global Youth Marketing Director

 

Director of Lifecycle Marketing

 

Director of Audience + Communication Strategy

CHALLENGE

We partnered with The New York Times on numerous hires across their Marketing and Product teams. We’ve made 10+ hires with The New York Times but some of our most impactful hires have been: Director of Subscriber Growth Marketing, Global Youth Marketing Director, Director of Lifecycle Marketing, Director of Audience + Communication Strategy, and the Director of Product Growth.

The Director of Product Growth was one of the first hires needed to optimize the customer journey and user experience for multiple Product lines. Along with the Director of Subscriber Growth, the Director of Audience + Communication and the Director of Lifecycle Marketing, this team would be an instrumental driver of revenue growth and product success, ensuring the Development team remained aligned with the Marketing team’s strategic plans to optimize the CX as well as the overall LTV of users.

ACTION

We identified the target candidate pool of Product Management Directors who had experience in similar business models, driving customer usage and acquisition via beautiful and pragmatic product design that’s centered around data and AB testing. We did the same for each of the Marketing roles, Director of Subscriber Growth, Global Youth Marketing Director, Director of Lifecycle Marketing, Director of Audience + Communication Strategy, and the Director of Product Growth.

The candidate pools were all small and highly competitive as we were targeting Product and Marketing leaders from the major tech companies. Naturally the New York Times is a brand and company that people have an affinity and passion for which helped with the sell but we were also pulling from/competing with some of the fastest growing and most exciting tech companies of our generation.

RESULT

Engro Partners successfully found several candidates that the team was excited about for each of the roles, ensuring we came up with a short list of the top 3-4 candidates for each role within 3 weeks from engagement. The individuals we hired embodied the culture, intrapreneurial spirit as well as the experience leading robust marketing strategies that drove revenue growth and, in the case of the Product Management Director, transforming digital CX/UX to effectively disrupt the status quo at the New York Times. Each and every hire had an immediate impact on the strategy as well as the clout to lead their respective teams – which was also a challenge given the nature of the matrixed structure.

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