CASE STUDY

TASK

VP Head of GTM + Lifecycle Marketing

CHALLENGE

Boxed, was a Series C company at the time and was scaling up for their Series D ($111M) at a $490M valuation. It was imperative that they revamp their Marketing strategy to optimize for CLTV while ensuring greater acquisition that would go on to support their continued growth and scale beyond their Series D. We worked with their CMO to bring on a VP, Head of GTM + Lifecycle Marketing leader who could provide the level of impact needed to accelerate their growth and success of their marketing efforts.

ACTION

We worked closely with the CMO to help bring in a GTM, acquisition oriented growth marketing leader who knew how to configure the engine into a flywheel that would drive customer acquisition and ensure the loyalty, retention, and continued conversion of shoppers on their platform (increasing the CLTV). Knowledge of the consumer market and how to setup the Marketing engine/flywheel for companies of similar stages and growth curves pushed us to target a select group of companies and the people who drove that growth during similar times.

RESULT

Our team identified a few folks who interviewed with the CMO and we had this new fractional (contract) VP, Head of GTM + Lifecycle Marketing in place within 30 days on a 6 month contract. They had an immediate impact on revamping the strategy to convert new customers in droves while optimizing the CLTV which helped the business close their Series D 12 months later (in August 2018) and their SPAC IPO (in December 2021).

Boxed pivoted to become an online bulk grocery retailer from their wholesale club experience offering. While Boxed had a successful SPAC IPO at a $900M valuation they had to file for bankruptcy after the SVB collapse that devastated their business. Although Boxed had a great run their pivot into the online grocery market and the subsequent online grocery struggles plaguing the industry in 2022 created a situation where the SVB collapse was too much to withstand.

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